Can the bite away be used on wounds or mucous membranes? Answer: No. After unpacking the bite away, there is no signal when first using it and the luminous diode does not flash. Answer: The batteries are possibly not placed correctly (maybe the other way round). How long, after the bite, the bite away can be efficiently used? Answer: Itching or pain will minimize efficiently even hours after the bite. The swelling which has now fully developed goes down more slowly. Does the bite away work with spider bites, as well? Answer: The device was not developed for spider bites, but can help with most types of them. The bite away fell into the water, can the device be repaired? Answer: The devices are only splash-water protected, but they need not be necessarily unusable after a short time in water (dry it after having removed the batteries and try again). I am allergic, does the bite away protect me against allergic reactions? Answer: When applied rapidly, this is not impossible, however, there do not exist expressive series of tests. Can the bite away be used for snakes and scorpion stings? Answer: Not in this form. Can babies and young children be treated with the bite away? Answer: Principally, they can, but young children should be prepared for the short-time concentrated entry of heat. Does the bite away work with accumulators, too? Answer: Yes, it does. When pressing the key at the bite away, I will see a flashing of the diode after approx. 10 seconds and I will hear three acoustic signals. What does this mean? Answer: The status battery discharged (low battery) is indicated. I lost the battery cover of my bite away. Where can I get a new one? Answer: From the manufacturer against payment of costs (spare part and postage expenses) I am sensitive to metal. May I use the bite away nevertheless? Answer: If you are not allergic to gold, you may use it. Does the bite away work with radiation? Answer: No, only with heat. I work with electronic equipment. Can these be disturbed when applying the bite away? Answer: Influences of electronic equipment are not known. Can I damage the device by incorrect putting in of batteries? Answer: No, the device has got a reverse battery protection. The insect sting is still in the skin. May I use the device in spite of this? Answer: If possible, remove the sting before. May I use the device against tick bites, too? Answer: Yes, the application must possibly be repeated. May I use the device after previous treatment with insect repellent (cream)? Answer: Yes!

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